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Service FAQ | Rosen Kia

Service FAQ

Let Rosen Kia Answer Your Questions

Open Today! Service: 8am-5pm Call us at: 414-928-2179

Service FAQ

A: It will vary from vehicle to vehicle and phone to phone but we would be happy to assist you if you need it.

A: This is done for safety reasons so the driver is not distracted from driving while the vehicle is in motion. Some features are available while in motion but they are very limited for safety concerns.

A: Typically, a shake or vibration in the steering wheel is caused by a tire issue and not an alignment. Generally, an alignment issue will cause the vehicle to drift or pull to one side or the other or cause accelerated tire wear. Usually a shake or vibration is due to either a tire balance or tire condition.

A: Rotating the tires on a regular basis will help to maximize the life you get from your tires. Especially on a front wheel drive car the front tires transmit power and also steer the vehicle which will cause the tires to wear faster. Any vehicle regardless of the type of drive system will wear the front tires faster as they do the steering and the nature of turning the wheels will scrub the tread off the tires faster. Rotating tires helps to minimize the accelerated wear.

A: Brake fluid by nature is “hygroscopic” which means it has a tendency to absorb moisture. Many components in the brake system are metal and moisture is a natural enemy of metal. With the new ABS and traction control systems on vehicles when they activate they generate heat which breaks down the fluid. As brake fluid ages it can become contaminated with small particles which deteriorate the fluid and lowers the boiling point of the fluid which can affect the ABS and traction control systems. Fresh fluid also helps to keep failure rates low on expensive components like the ABS actuator which can cost several thousand dollars to replace.

A: The manufacturer recommends replacing them at least every 30,000 miles but depending on where you are driving and the time of the year they can need changing as frequently as 10,000-15,000 miles. We perform a multi-point inspection at every service and we will advise you on the condition of your filters and recommend them as needed.

A: We offer the same tires as our competitors. We do offer a price match with local competitors on an “apples to apples” comparison. Our tires come with a no-cost 2-year road hazard warranty which is usually an additional cost at most other competitors. There are instances that even though the tires appear to be the same brand and model as what we offer the tire dealer will have the tire manufacturer make them a tire that is not the same specifications as what we offer. We offer alignment services that you cannot get at other tire retailers. An alignment is always recommended when you replace tires to make sure you get the maximum life from the tires. Our technicians are trained to work on your vehicle. As long as you are servicing your vehicle with us we can be your “one-stop” shop for all your vehicle needs.

A: Every Saturday from 9:00am to 3:00pm.
Any time you come in for service, simply ask your service advisor to run it through the car wash.

A: Monday to Wednesday 7am to 7pm.
Service writers are here at 7:00am for drop offs. The techs start at 8:00am.

A: No, but we can make recommendations based on your personal situation.

A: Yes, you’ll find the key drop off box right outside the rear service door on the North side of the Nissan building. Simply complete the information on the envelope and place it in the box.

A: Yes, visit kiamilwaukee.com. Go to the Service tab. Click on Schedule Service. Log in and create your account.

A: While it is highly recommended you follow the manufacturer’s scheduled maintenance, it is not required and will not void the manufacturer’s warranty.

A: Our service manager is Tom Lally. Tom has been with Rosen Kia since its founding. Tom can be reached at 414-269-3435 or via e-mail at tomlally@rosennissan.com.

A: You’ll find our current service specials by clicking Service Specials. You can even inquire about other specials not currently displayed by calling 414-928-2179.

A: Of course! We would be happy to match any competitor’s coupon. Please present it immediately to your service advisor so it can be applied to your service visit. We honor any other Kia dealer coupon.

A: Yes you must keep up with regularly scheduled maintenance for a leased vehicle.

A: Yes. This is the recommended oil per the Manufacturer.

A: The manufacturer recommends oil and filter service and tire rotation every 5,000 miles.

A: It will lose its satellite signal when driving around tall buildings, bridges, trees, objects that can block the satellite signal to the vehicle.

A: We have express service. You do not need to make an appointment for light maintenance work. Oil change, tire rotation, battery, wipers, etc.

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Rosen Kia is located at: 5565 SOUTH 27TH STREET • Milwaukee, WI 53221
Please don't hesitate to direct your service questions to us! Fill out the simple form below and our technicians will get back to you.
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Phone Number:Sales Hours:
  • Mon - Fri9:00 AM - 7:00 PM
  • Sat9:00 AM - 5:00 PM
  • SunClosed

Phone Number:Service Hours:
  • Mon - Fri8:00 AM - 5:00 PM
  • Sat - SunClosed

Phone Number:Parts Hours:
  • Mon - Fri8:00 AM - 5:00 PM
  • Sat - SunClosed

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414-775-3147

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5565 SOUTH 27TH STREET • Milwaukee, WI 53221

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Today's Hours:

Open Today! Sales: 9am-7pm

Open Today! Service: 8am-5pm

Open Today! Parts: 8am-5pm

Rosen Kia

5565 SOUTH 27TH STREET Milwaukee, WI

Phone: 414-775-3147

https://www.google.com/maps/place/Rosen+Nissan+Milwaukee/@42.9438192,-87.950622,19z/data=!3m1!4b1!4m5!3m4!1s0x8805113f4290ba7b:0xd332897ddb9caa90!8m2!3d42.9438192!4d-87.9500748

Parts

Phone: 414-928-2508

5565 SOUTH 27TH STREET Milwaukee, WI

Sales

Phone: 414-775-3147

5565 SOUTH 27TH STREET Milwaukee, WI

Service

Phone: 414-928-2179

5565 SOUTH 27TH STREET Milwaukee, WI
42.943980 -87.950315
Rosen Kia 42.943980, -87.950315.